Shows times that can really be booked
Availability can account for the service length, location, staff member or another resource required for the booking.
Booking system development
Booking systems for customers and staff
Customers choose a service and suitable time, while staff manage bookings in one place. Payments, calendars and notifications can be connected when needed.
Discuss a projectWhat the booking system does
Gives staff one working view
Confirmation, changes, cancellation and notes are managed together, with earlier actions still visible.
Sends the right confirmations
Customers and staff receive useful updates, and payment or calendar connections can be added when required.
What the booking system may include
- Services and available times
- Simple selection and confirmation
- A staff administration view
- Notifications and required connections
- Changes and cancellations
From availability rules to a working booking flow
Availability rules
We describe services, durations, resources and restrictions so the customer is shown time slots that can actually be booked.
Customer and operator views
We test selection, confirmation, changes and cancellation together with the operator’s actions and the booking state.
Development with real schedules
We develop the agreed flow, connect the required services and try it with typical schedules, changes and cancellations.
Verified repair-booking work
iProff
For iProff, GoMedia designed and developed a multilingual booking flow from device, model and repair selection to handover, date, customer details and the final request summary.
View case study
Booking-system questions
Can the system display free time slots?
Yes. We connect the service duration, available staff or resources and calendar rules so customers see times that can really be booked.
Can a customer change a booking?
That depends on service rules. We define the allowed window, authentication, effect on availability and required notifications.
Can payment be added?
An agreed payment provider can be integrated as separate scope with success, interruption, repetition and refund boundaries.
Tell us about your project
In a few sentences, tell us what should become easier for customers or the team and what solution is currently in use.