Brief
A broad device and repair catalogue needed to become a sequential booking flow showing only relevant options at each step.
All work
Repair service booking
iProff
Repair selection begins with the customer’s device.
A multilingual public service where customers select a device, model and repair before continuing with a supported fulfilment method, date and details.
UX/UI designWeb developmentMultilingual contentService catalogue
Solution
A guided form connects device, model, service, supported office or courier choice, date, customer details and confirmation.
Key actions
Repair selection begins with the customer’s device.
A guided form connects device, model, service, supported office or courier choice, date, customer details and confirmation.
Choose a device
Choose model and service
Office or supported courier
Date and details
Confirm selections
Screens and use cases
Delivery
A guided form connects device, model, service, supported office or courier choice, date, customer details and confirmation.
UX/UI design
Choose a device
Web development
Choose model and service
Multilingual content
Office or supported courier
Service catalogue
Date and details
Booking form
Confirm selections
Delivered result
A public booking flow from device and repair selection to a supported fulfilment choice and enquiry review.
Delivery
- UX/UI design
- Web development
- Multilingual content
- Service catalogue
- Booking form
iProff — Discuss a project
Briefly describe the goal, users, current solution and required functions. The first conversation will clarify the open questions and what discovery is needed before an estimate.
