Project brief
The device and repair catalogue needed a simple order that shows only useful choices at each step.
A multilingual service where customers choose their device, model and repair, then decide how to hand the device over.
All work
Repair service booking
Multilingual repair booking for iProff
Customers can choose a repair, provide the handover details and send their booking request.
What we did
GoMedia built a form for device and service selection, parcel-locker instructions, date, contact details and price summary.
Key actions
Book a repair starting with your device.
- Choose a device
- Choose model and service
- Send by parcel locker
- Add date and details
- Check the summary
Screens and use cases
Delivery
- UX/UI design
- Web development
- Multilingual content
- Service catalogue
- Booking form
Project overview
iProff
- GoMedia’s role
- GoMedia designed and developed the guided multilingual repair-booking journey.
- What we did
- Device, model and repair selection
- Service catalogue connected to device handover options
- Booking form for date, contact details and service total
- Result
- Completed
Customers choose their device, repair and handover method, then send the required details in one form.
iProff — Discuss a similar project
In a few sentences, tell us what should become easier for customers or the team and what solution is currently in use.
